Trust Center
Last Updated 2026-04-28
AskCc Trust Center brings data processing, security, use boundaries, billing, and refunds into one place before purchase.
Data processing
AskCc explains user materials, live-session artifacts, screenshot recognition results, model requests, retention, deletion, and training choices under one data-processing posture.
Read data processing detailsSecurity practices
AskCc uses cloud isolation, encrypted transport, access controls, audit logs, monitoring, and vulnerability response practices to protect business data.
Read security practicesAcceptable use
AskCc is built for preparation, mock interviews, review, and permitted AI-assisted communication. If employer, platform, school, or exam rules prohibit assistance, those rules should control.
Read acceptable use rulesBilling and refunds
The current paid model uses fixed interview-time packs: time is deducted by the second, unused balances never expire, and at least 1 minute must remain to start a new interview. Buy another pack only when needed; packs do not auto-renew, and support is available for purchase, usage, or order questions.
Read billing FAQQuestions and explanations
Short answer pages explain when AskCc is better than a general chat workflow, how resume and JD context are used, and how follow-up interview questions are handled.
Read question pagesRefund Policy
AskCc provides ongoing support. Refund requests can be submitted within 30 days of purchase and are handled under the refund policy.
Refund Policy