Privacy Policy

1. Scope and information collected

When you register or use AskCc, we may process account identifiers, contact details, authentication and consent records, country and language, IP address, device and diagnostic information, order and entitlement records, and support communications. Payment providers process payment credentials; AskCc retains transaction and settlement records, not complete card or wallet credentials.

Content you choose to provide may include resumes, job descriptions, knowledge-base documents, skill cards, instructions, interview transcripts, recognized questions, generated answers, screenshots needed for a feature, and conversation history. Do not provide information you lack authority to process.

2. Purposes and legal bases

We process information to create and protect accounts, provide requested features, generate personalized answers from your materials, meter usage, fulfill and reconcile orders, provide support, prevent abuse, investigate incidents, comply with legal obligations, and maintain service reliability.

Depending on the jurisdiction, processing may rely on contract performance, legal obligations, legitimate security and operational interests, or consent. Service, security, billing, and legal notices are not marketing. Marketing communications follow the consent and preference controls presented in the account flow and can be disabled through available settings or support channels.

3. Providers and cross-border processing

We do not sell personal information. We provide reasonably necessary information to payment, cloud hosting, storage, authentication, communications, analytics, model, transcription, document-processing, security, and support providers. Service regions and providers may differ between China and global partitions; cross-border processing uses notices, consent, contracts, assessments, or other safeguards required by applicable law.

4. Retention and deletion

Account content is generally retained while the account or related record remains active. After content or account deletion, AskCc handles deletion according to available product capabilities, backup rotation, and applicable law. Records needed for settlement, tax, security, fraud prevention, audit, disputes, or other legal obligations may be isolated and retained until the relevant purpose and period end.

5. Your choices and rights

To the extent provided by applicable law, you may request access, copies, correction, deletion, withdrawal of consent, restriction, or an explanation of processing rules. Records required for settlement, security, disputes, or law may not be immediately deleted or exportable.

Use available in-product settings first or email support@pyznai.com. We may verify identity and request information reasonably necessary to locate relevant records, and will handle requests within the period required by applicable law. You may request review or complain to a competent regulator where available.

6. Data categories and sensitive information

Operational and transaction data includes logs, device, authentication, billing, usage, security, fraud-prevention, and audit records used to operate, protect, support the service, and handle disputes.

Business data includes submitted materials, transcripts, screenshots, recognized questions, generated answers, and conversations. Interview materials may contain sensitive, confidential, or third-party information; you must have a lawful basis to submit and process it.

Aggregated or de-identified operational metrics may measure reliability and model quality. AskCc does not describe de-identified data as irreversibly anonymous unless it actually meets the applicable standard.

7. Security safeguards

AskCc applies access controls, private object storage, transport protection, credential and session controls, monitoring, and other operational safeguards appropriate to the service and configuration. Controls vary by partition, provider, and feature.

No internet transmission or storage system can guarantee absolute security. Provider certifications do not mean AskCc as a whole holds the same certification unless the Security page supplies current evidence.

8. AI processing and model training

AskCc does not use your resumes, interview content, screenshots, transcripts, or other business data to train shared models unless it later offers a separate model-improvement program and obtains the express authorization required by law for that program.

AI models generate probabilistic suggestions. AskCc may use limited operational and billing metadata for routing, reliability evaluation, abuse prevention, and usage reconciliation; this does not authorize shared-model training on your business content.

9. Minors, responsible entity, and contact

AskCc is intended for adults with legal capacity to accept the Terms. If we learn that a minor's information was provided without legally required guardian authorization, we may restrict the account and handle the information as required by law.

The personal-information handler or data controller is the contracting entity identified at checkout or in the Terms; if none is separately identified, it is PYZN Tech Limited. Shenzhen Peisheng Artificial Intelligence Technology Co., Ltd. may provide technical and operational support. Send privacy requests to support@pyznai.com.

Privacy FAQ