Trust Center
最後更新 2026-04-28
AskCc Trust Center brings data processing, security, use boundaries, billing, and refunds into one place before purchase.
Data processing
AskCc explains user materials, live-session artifacts, screenshot recognition results, model requests, retention, deletion, and training choices under one data-processing posture.
Read data processing detailsSecurity practices
AskCc uses cloud isolation, encrypted transport, access controls, audit logs, monitoring, and vulnerability response practices to protect business data.
Read security practicesAcceptable use
AskCc is built for preparation, mock interviews, review, and permitted AI-assisted communication. If employer, platform, school, or exam rules prohibit assistance, those rules should control.
Read acceptable use rulesBilling and refunds
目前的付費模式採用固定面試時數包：面試期間按秒扣除，未使用額度永久有效，開始新面試前至少須剩餘 1 分鐘，不足時再依需求加購，不會自動續費。如對購買、使用或訂單有任何疑問，歡迎隨時聯絡支援團隊。
Read billing FAQQuestions and explanations
Short answer pages explain when AskCc is better than a general chat workflow, how resume and JD context are used, and how follow-up interview questions are handled.
Read question pagesRefund Policy
AskCc 持續提供售後支援。如需退款，請於購買後 30 天內提出申請，我們會依退款政策處理。
Refund Policy